It was a lucky day for Arc-Zone, when John Schroepfer of Ramona set foot in our building.
John had originally called us up saying that he was having a tough time getting the answers that he needed for one of his technical stainless steel TIG welding applications. Scott helped him out, made a few suggestions, and before you knew it, John had decided to come by and pay us a visit!
So, when John stopped by, (with his truck, trailer, and welding equipment in tow), we gave him the grand ol’ welcome, and got him dialed in with a new superflex rubber power cable, gas lens collet body, and our ArcTime™ hybrid tungsten electrodes for his WP-17-12-R TIG torch. When he said that he needed a new extension adapter for his Miller Maxstar 150, why, we hooked him up with one of those too!
The thing was, I don’t think that John wanted to leave! By the time we saw him off, he had also bought not only a flow meter, a couple gas hoses, and several packages of tungsten, but also two of our exclusive Arc-Zone Weld-Like-A-Pro™ TIG Accessory parts kits as well!
Remember what I said about John not wanting to leave? Well, that very next day, he called us back! He wanted to thank us for hooking him up with the new parts for his TIG torch which was now running “sweet” and asked if we might know where he could find himself a new foot control?
Needless to say, John is now our on our list of highly valued customers (I’m kidding — there is no such list, but if there was, every single one of our customers would be on it, because we value every single one of you!), or at least, our list of customers-who-are-welcome-to-drop-buy-anytime-they-are-in-the-neighborhood. (Wait, that includes all of you too — now I’m stumped.)
But because John did us the nice favor of stopping on by, we felt that we should do something in turn for him!
While he was here, John showed us some pictures of his work, and I’m sure I speak for everyone when I say that we were impressed. John builds high-end custom stainless steel and glass stairway, hand rails and much more. We were completely blown away by his knowledge and creative ways of working out engineered solutions to difficult custom fabrication projects.
And if you’re ever in the Ramona area, be sure to stop by Sun Valley Glass, Inc. and say hi — ask for a John Schroepfer — we know he’ll give you a red carpet welcome!
You can check out some of his custom work here: