About Arc-Zone

Why Arc-Zone?

Arc-Zone delivers premium products, services and solutions that help welding & metal fabricators, engineers, industrial suppliers, governments & systems integrators, build quality products & lower costs.  Our focus is finding the right solution for our customers.  We take great pride in providing quality products and services to meet your needs.

The Arc-Zone Team shown with our 20th Year Commemorative Coffee Cups!

Simple, No-Hassle Satisfaction Guarantee

Arc-Zone.com wants to ensure your complete satisfaction. We offer a 30-day money-back guarantee! We make it easy to contact our helpful and friendly Customer Care Team to get what you need, or to arrange for return shipping instructions. Arc-Zone.com does not accept COD returns.

We Are Dedicated to Your Online Safety - We Even Wrote a White Paper About it!

When you shop at Arc-Zone.com you are dealing with a company that is focused on safe and secure business transactions.  We insure your private information stays private.  For more information, and for tips about safe shopping online, we prepared this helpful and informative Guide to Online Safety (.pdf) 

Innovative High-Quality Products

Arc-Zone.com® delivers innovate high-performance welding accessory products, services and solutions to customers worldwide. We take pride in delivering best-of-breed brand name, custom and specialty products that are highly engineered, innovative and designed to deliver high performance at competitive prices for a variety of welding applications.

Superior Technical Assistance

Our technical representatives are experts, and solely focused on the Arc-Zone high-performance solutions we sell and service. By keeping close relationships with the world's leading manufacturers, we provide exceptional technical sales assistance so you can make the right purchasing decision--a purchasing decision specifically designed to improve your welding and metal fabrication applications, reduce costs, improve safety and ensure quality.

Unsurpassed Service and Support

The same company that provides high-quality best-of-breed products is the company addressing your technical and service issues. With a single focus on high-performance products, services and solutions, and access to a vast technical knowledge base, our Pro Technicians can get you back to business quickly. Our service and support team is ready to assist you around the clock by phone or via the Internet.

We Do Business Your Way

Visit our Online Superstore, or if you have questions call for expert guidance in selecting the product you need for your MIG, TIG, Plasma Arc Welding, Plasma Arc Cutting or Oxy-fuel welding and heating applications.

Ordering is Easy: Order online, or our Customer Care team can take your order by phone, by fax or email. If you need your purchase order referenced we can do that too.

Payment is Simple: Arc-Zone.com accepts Visa, MasterCard, Discover, American Express, PayPal, EFT, and wire transfers. We'll also take a good old-fashioned check. And, upon approved credit, we would be happy open a Net 30-Day term account!

Shipping is Confirmed: Our preferred shipping vendor is FedEx. We pre pay and add the shipping charges to your order, or we can bill directly to your account.  If you prefer, we can use your UPS, DHL, FedEx or your favorite freight forwarder for International deliveries.  Additionally, we offer Priority Mail and First Class mail from the U.S. Postal Service.

Our shipping team is experienced in preparing NAFTA documentation and customs forms required for International shipping. 

Proven and Trusted by All Branches of the U.S. Government

  • Cage Code:  1YBU7

  • NAICS:  423840 (Primary)

  • DUNS:  134548150

Jim Watson - Founder

Jim Watson started as a master fabricator, building race cars and doing precision tool and die welding in the evenings, his day job was as the Director of Manufacturing for Weldcraft Products where they built the finest TIG welding torches and accessories in the world. When he couldn't find the welding equipment and technical help he needed to build his shop's capabilities at his local welding supply, he saw an opportunity and In June 1998 with a 386 computer, dial-up internet connection, cordless phone and a considerable portion of his garage, Jim launched Arc-Zone.com® the first e-commerce company to sell welding equipment, metal working tools and accessories online.

The goal was clear: Build the Best Welding Supply Company In The World. Deliver high-performance welding accessory products, services and solutions to metal fabricators, and wow them with excellent customer service.

By focusing on continuous improvement Arc-Zone has grown year after year since our 1998 launch.  Arc-Zone has created a worldwide following of loyal customers by focusing on customer service. Our team is dedicated to adding value to the trades, and giving back to the industry we love.

Get to know Jim at his blog, Joe Welder.


Team Profiles Coming Soon!

 
Photo Maureen Henry
General Manager
Photo Rocio Ramirez
Controller
Photo Lynne Norris
Purchasing
Photo Will Davies Vasconcelos
Computer Developer
Photo Jonathan Kreycik
Graphics & Media
Photo Santiago Lopez
Retail & Warehouse
Photo Scott Reiman
Pro Sales Account Manager
Photo Randy Hussey
Sales Customer Care
Photo Joanie Butler
Sales Customer Care
Photo Steve Schumm
Product Manager
Photo Adam Haley
R&D New Product Development

Arc-Zone In The News!

Arc-Zone.com has authored multiple technical articles and we've been featured in a number of industry trade publications:

Apr.2016 Practical Welding Today What's Inside Your GTAW Torch .pdf
Apr.2015 Practical Welding Today Building a Winning Motorsports Weld Shop .pdf
Apr.2013 Practical Welding Today Five Tips for Successful Aluminum GTAW .pdf
Jun.2010 Practical Welding Today Arc-Zone.com Website Offers Live Chat .pdf
Aug.2009 Practical Welding Today Know Your TIG Tourch .pdf
Mar.2007 The Fabricator Get the Hookup: 5 tips for connecting your GTAW torch .pdf
Feb.2005 Practical Welding Today Optimize your Plasma Performance .pdf
Aug.2004 Practical Welding Today Delta Repair Welders Aim High .pdf
Nov.2001 Welding Design & Fabrication Put Your Foot Down .pdf
Oct.2001 Welding Design & Fabrication Arc-Zone Moves to Carlsbad .pdf
May 2001 Welding Journal E-Commerce Makes Its Mark in Welding .pdf
- Ad Miller Ad Name Drops Carmen Electrode .pdf

Media inquires should be directed to:
Sarah Dixon -- 760-931-1500

Press Releases

Aug.25, 2008 Arc-Zone.com Website Gets New Look .pdf
Jun.25, 2008 The Sky's the Limit with the New ArcTime .pdf
Apr.15, 2008 Arc-Zone.com Adds Safety Apparel to Webstore .pdf
Mar.25, 2008 CarmenElectrode.com to Feature Modern Day Rosie the Riveters .pdf
Feb.11, 2008 Arc-Zone.com Adds Books to Webstore .pdf
Jan.28, 2008 Arc-Zone.com Introduces new TIG Welding Product: Tungsten Electrode Stick Out Gauge .pdf
Jan.10, 2008 Arc-Zone.com Names Scott Reiman Director of Operations .pdf
Dec.01, 2007 Arc-Zone.com Launches Full Service E-Commerce Webstore .pdf
Jun.16, 2005 Arc-Zone.com Adds EZ Wipes to its Line of High Performance Welding Accessories .pdf
Jan.25, 2005 Arc-Zone.com Introduces Convenient, Portable, Dust-Free Tungsten Grinder .pdf
Jul.07, 2004 Arc-Zone.com Delivers Solutions Via Email .pdf
Sep.21, 2001 Arc-Zone.com Relocates to Expanded Offices in Carlsbad, CA .pdf
Jun.18, 2001 Arc-Zone.com Introduces Ergonomically-Designed Heavy Duty Remote Foot Control for TIG .pdf
Feb.01, 2000 Arc-Zone.com introduces Performance Enhancing Plug-n-Weld Systems .pdf
Feb.01, 2000 Arc-Zone.com Launches E-Commerce Superstore for Welding Accessories .pdf

Privacy Policy

At Arc-Zone.com we care about how your personal information is used. This notice describes our privacy policy. By visiting Arc-Zone.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Arc-Zone.com Gather?

We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide in order to respond to your questions, process your order, receive payments and communicate with you regarding new welding solutions we think may be of interest to you. If at anytime you do not wish to receive communications from us, let us know, and we will remove you from our mailing list.

Arc-Zone Never Sells Your Personal Information

Information about our customers is an important part of our business, allowing us to provide excellent customer service. We are not in the business of selling information. We do share customer information in order to conduct business transactions with our customers.

Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, processing credit card payments, and providing customer service. Companies we employ have access to only the personal information needed to perform their service. We do not authorize use of your information for any other purposes.

How Secure Is My Account Information?

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input and information that we send to the credit card processing company when we complete your order. Additionally, we employ a computer security company to audit our systems, document our procedures and ensure that we are using the latest tools and best practices.

We Take Security Seriously!

We Even Wrote A White Paper About It. Learn More:

Protect Yourself Online .pdf

Careers

Join The Arc-Zone Team!

As a growing company, we are always on the lookout for enthusiastic, Internet savvy, customer-focused team players. Let us know how you can make Arc-Zone an even better company by e-mailing us at jobs@arc-zone.com.

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